Developed from our one-day Silver QI training day, this course, now delivered virtually, offers individuals and teams an opportunity to work through the IHI’s Model of Improvement using a widely relatable case study from acute care. The content is intentionally highly practical with the aim of preparing you to engage in an improvement project within your organisation.
This course is supported by other Improvement Academy virtual training courses which can provide more detail about aspects of the basic Silver for Quality Improvement, including ‘Understanding Data for Improving Healthcare’ and ‘Achieving Behaviour Change’.
Course Dates: Monday 26th and Friday 30th September 2022, 09:00 – 12:30
Please note delegates must be able to attend both dates.
Delivery platform: This training will be delivered in two 3.5 hour sessions via Zoom.
Registration: To book a place, please email: [email protected]
The Improvement Academy offers a small number of funded places to Yorkshire & Humber NHS and social care organisations. Please enquire about availability. A cancellation charge of £75 may apply if less than 48 hours’ notice is given.
A standard fee of £200 per person applies to applicants not eligible for a funded place. Please get in touch via email: [email protected]
For further information please contact Shahima Begum via: [email protected].
An opportunity to explore some of the challenges to doing quality improvement work in health services.
A guided, participatory, journey through the Model for Improvement, using a widely relatable case study from primary care which explores the challenges of trying to improve access to health checks for people with a learning difficulty.
An introduction to the interface between ‘Patient Safety’, ‘Human Factors’, and Quality Improvement.
Understanding when and how to use behaviour change approaches (such as the ABC Toolkit) within quality improvement work.
An introduction to the Improvement Academy quality improvement Project Template which you can use to plan your own quality improvement project.
NOTE: pre-course and ‘homework’ videos and exercises form an integral part of the course content and individuals must schedule time to complete these between sessions.
The event will be delivered by:
Quality Improvement Training Lead, Improvement Academy
Maureen joined the Improvement Academy in 2014 and has extensive experience of quality improvement training, improving service quality and patients’ experience. She worked with the Royal College of Psychiatrists leading the development and management of many national clinical audit and service accreditation programmes. She also has experience of working in primary care and in acute medicine with the King’s Fund and the Patients’ Association. In 2011, she qualified as an Improvement Advisor with the Institute for Healthcare Improvement.
Improvement and Transformation Manager, Harrogate and District NHS Foundation Trust
Mark is an experienced Quality Improvement trainer and a leader of quality improvement practice at Harrogate and District NHS foundation Trust. Mark is an Improvement Academy QITN (Quality Improvement Trainers Network) and supports Maureen and the Improvement Academy team in delivering the virtual silver QI training.
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